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The retailer selected the Toshiba ST-A10 TouchPos for its entire retail estate. “To deliver a first class staff and customer experience, our priority was to find a system that was fast, compact and reliable,” says Steve Harris, head of IT at Thorntons. “We looked at a number of solutions in hospitality and retail, but only after a successful pilot with the ST-A10 were we assured that it was the best solution for our busy stores. As one of the few PoS companies still manufacturing their own products to component level, we were confident in the reliability of the Toshiba hardware. With their network of in-house engineers and installation staff and their experience of roll-outs in short timescales, we had no doubt of the company's ability to deliver a professional installation before Christmas, and we were not disappointed."
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