The solution, based on Zetes’ 3iV voice software and over 2,000 Vocollect Talkman voice computers, will be developed and implemented by Zetes. Once live, it will voice enable thousands of Morrisons’ warehouse operators, based at all the retailer’s distribution centres, who are currently working from a paper based picking system. Implementation will be conducted in phases starting in January 2009 and is scheduled for completion by 2010.
"We are very pleased to appoint Zetes as a strategic technology partner - their voice picking system met all our requirements and we are looking forward to a speedy implementation," says Gary Barr, IT director at Morrisons.