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The company is launching the solution to the majority of the 8,200 franchised and 500 company-owned stores in the United States and more than 60 international markets. By moving to a thin-client software architecture using the Microsoft Windows Server operating system, Domino’s has been able to lower the investment cost for franchisees by several thousand dollars. In addition, it has reduced the amount of information stored at each of its workstations to help achieve compliance with PCI data security standards.
“We strive to make every customer a loyal customer and needed the right tools with the lowest possible startup and maintenance costs to back our efforts,” says Chris McGlothlin, executive vice president and chief information officer at Domino’s. “After a thorough investigation of competitive offerings, Microsoft’s complete solution and superior cost of ownership proved to be the best choice for our business model. By reducing the technology cost of ownership for our stores, our franchisees have been able to invest in other areas of the business, most notably in our menu expansion of oven-baked sandwiches.”
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