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The Co-op will deploy ARC Retail Business Intelligence, a performance management solution, to create key management information reports, analysis, dashboards and scorecards for its decision makers: merchandisers, planners, buyers, store and senior management.
Mike Guest, IS manager at Channel Islands’ Co-op, says: “We have a lot of data in our databases on transactions, promotions and discounts and a lot of it is not being used. We have been looking for a solution for two or three years but there was nothing available specifically for retail that provided both an intuitive user interface that could be used by the whole organisation and an expansive wide set of reports pre-configured for a retail business. ARC’s retail data model and analytic applications will give us everything for both our food and non-food business needs in a single package and enable us to get the information we need without relying on analysts to develop bespoke solutions.”
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