Leading industry speakers include:
Chairman: Martin Newman, CEO, Practicology
Speakers Include:
Joanna Aston, Industry Manager, Retail, Google
Guy Chiswick, Managing Director UK & Ireland, Webloyalty
Donna North, Co-Founder, Dressipi
Panellists Include:
Gracia Amico, Head of E-commerce, Hobbs
Gerry Kelliher, Senior Director, Commercial Operations, Blackberry
Joshua March, CEO and Co-Founder, Conversocial
Andrew McClelland, Chief Operations and Policy Officer, IMRG
Nadine Sharara, Head of eCommerce, Thomas Pink
Adam Stewart, Marketing Director, Play.com
Chairman: Martin Newman, CEO, Practicology
Speakers Include:
Joanna Aston, Industry Manager, Retail, Google
Guy Chiswick, Managing Director UK & Ireland, Webloyalty
Donna North, Co-Founder, Dressipi
Panellists Include:
Gracia Amico, Head of E-commerce, Hobbs
Gerry Kelliher, Senior Director, Commercial Operations, Blackberry
Joshua March, CEO and Co-Founder, Conversocial
Andrew McClelland, Chief Operations and Policy Officer, IMRG
Nadine Sharara, Head of eCommerce, Thomas Pink
Adam Stewart, Marketing Director, Play.com
For speaking opportunities please contact:
Rebecca Reeves
Events Researcher
Tel: 020 7562 2417
Email: rebecca.reeves@retail-systems.com
Rebecca Reeves
Events Researcher
Tel: 020 7562 2417
Email: rebecca.reeves@retail-systems.com
Panellists:
Gracia Amico, Head of E-Commerce, HobbsBiography:
Gracia is the Ecommerce Director for Hobbs. She has a Masters Degree in Sinology and Business studies from the Leiden University in the Netherlands. Previously she spent 5 years at Topman heading up their global ecommerce department. In this capacity she launched international websites in a multitude of countries and was responsible for their multi-channel strategy and international partners both on and offline. In 2007 Gracia spent a year at the luxury fashion company Burberry to set up their ecommerce marketing strategy.
Gracia was part of the first wave of ecommerce start-ups back in 2000, securing venture capital investment for her own dotcom company and has been instrumental in the launch and successful sale of various other private online companies. She regularly speaks on conferences and is often part of panels in industry summits.
Joshua March, CEO and Co-Founder, ConversocialBiography:
Joshua March is the co-founder and CEO of Conversocial, a venture backed SaaS company whose social customer service software is used by Sephora, Groupon, Hertz, Tesco, Net A Porter, McDonalds and more to help them manage the fast growing flow of customer service enquiries they are receiving on Facebook and Twitter. It grew out of iPlatform, the UK’s leading social app development company (and the first official Facebook Preferred Developer Consultants in the UK), which he co-founded in 2008, which has built major social campaigns for Big Brother, The Economist, Swatch, ITV and Facebook themselves. From 2008-2010 Joshua was the Chairman of the Facebook Developer Garage London, an official Facebook event running monthly for developers, entrepreneurs and marketers working on the Facebook platform, which he helped found in 2007.
Gerry Kelliher, Senior Director, Commercial Operations, BlackberryBiography:
Gerry Kelliher is Senior Director of Commercial Operations for Europe at BlackBerry. His primary role is to provide the strategic insight to shape the commercial direction of the business across Europe. Gerry is responsible for driving new commercial activities, including business development and ensuring alignment with wider business objectives to achieve ongoing sustainable success. Prior to joining BlackBerry in 2002, Gerry worked for Swedish software solution provider Telelogic, where he led the development of early 3G handset technology. Gerry holds both a BEng. in Electronic Engineering from the University of Limerick in Ireland and an MBA from Henley Management College.
Andrew McClelland, Chief Operations & Policy Officer, IMRGBiography:
Andrew has a background spanning IT, Telecommunications and Distribution in commercial, strategic and marketing roles. In addition, spending several years trading agricultural commodities domestically and internationally, Andrew has a keen interest in trends, forecasting and industry development. Having been with IMRG for 8 years, Andrew has witnessed the rapid growth of e-retail first hand and has responsibilities including coordinating IMRG regulatory response activities, events, forums and projects. Areas of interest include legal, e-crime, e-payments, international market development, interactive marketing and industry reporting. These activities include presenting to a wide variety of interested parties on the development of e-retail. Responsible for key partnership arrangements, Andrew is currently participating in / managing a variety of projects involving major industry players, Government and stakeholder groups.
Nadine Sharara, Head of eCommerce, Thomas PinkBiography:
Nadine started her career in retail at Ben Sherman in 2002 in a marketing role, and has risen to the upper echelons of retail in the decade since. With over 6 years ecommerce experience across a number of blue chip retailers working both client side and supplier side. Nadine now specialises in helping retailers maximise online trading opportunities through cross-channel integration. Specialities include Marketing, Merchandising, Technology, CRM, Mobile, Internationalisation and Social.
Nadine has held numerous positions essentially responsible for the optimization of existing business as well as future proofing and achieving significant LFL growth. She is passionate about cross-channel commerce and the financial gains it brings to businesses today and enjoys being involved with leading industry networks and staying abreast of best practice and benchmarking.
Adam Stewart, Marketing Director, Play.comBiography:
Adam is Marketing Director at Rakuten’s Play.com, and a member of the Executive Leadership team. Prior to this position, Adam has senior management experience in RBS group, Marks and Spencer, and started his own online marketing agency. Since joining Rakuten’s Play.com, he has been spearheading social media, and the company has seen 1000% organic growth of its social following over this time, with year on year sales through the platform up 80%. Alongside this, he has overseen the full development of the marketing department within the business, including CRM, online/mobile, business intelligence, customer insight, user experience, design, brand and PR, and the customer operations department.