Retail Systems Multi-Channel Retail Summit
Wednesday, 15 September at the IoD Hub, London
FREE TO RETAILERS AND INDEPENDENT CONSULTANTS
Joining the dots
It's no longer a subject for debate. With a quarter of all retailing set to take place online within the next 10 years, traditional retailers need to become multi-channel. But in many ways they are dealing with a deceptively easy concept: easy to explain but often hard to put into practice. With this in mind, an agenda for our 2010 Summit has been formulated and will cover the following areas:
Key topics to be addressed by the 2010 Summit:
1.) Multi-channel retail in the second decade of the 21st century - who is doing what well and what needs to be done better?
2.) Integration's the key: integrating across channels to provide a seamless and consistent customer experience.
3.) The rise of m-commerce.
4.) Retail and social networking
5.) Retail technologies available to multi-channel retailers.
6.) Where next for multi-channel retail?
For further information, email : said.raage@retail-systems.com
For sponsorship enquiries, contact: lisa.gayle@retail-systems.com
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