Retail Systems Multi-Channel Retail Summit - 17 September at the IoD Hub, London
Mastering multi-channel
As the credit crunch continues to bite, acquiring and keeping customers in 2009 will be tough, both online and on the High Street. Mastery of multi-channel will, therefore, be many retailers' best defence against an uncertain future and a powerful weapon for expanding their trading horizons.
Key topics to be addressed by the 2009 Summit:
1.) Getting the basics right. Bringing an e-business mindset into the centre of your operation.
2.) Achieving the real-time, single view of the customer that multi-channel demands.
3.) Emerging retail technologies.
4.) The future of multi-channel retailing.
For conference presentation,please click here
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