Retail Systems Multi-Channel Retail Summit - 23 September at the IoD Hub, London

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The latest figures from the IMRG Capgemini e-Retail Sales Index show that £26.5 billion was spent online in the UK in the first half of 2008. UK shoppers spend 17p in every pound online and online shopping will account for half of all shopping in the next five years. And yet most retailers have a long way to go before they can truly say they have 'won' at multi-channel.

This September, Retail Systems will host a one-day summit looking at the challenges faced by retailers in achieving a genuinely integrated multi-channel service and delivering a seamless multi-channel experience for the customer.

Key topics to be addressed:

1. Creating a true multi-channel shop
2. Operating a multi-channel retail operation
3. Strategies for increasing traffic and ensuring a smooth online shopping experience
4. Current trading environment and the future of multi-channel retailing

Sponsors

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